Returns
SUPPLY & DEMAND RETURNS FORM
EXTENDED RETURNS
For the upcoming holiday period, we're thrilled to offer you an extended returns policy.
For purchases made between 01/11/2023 & 17/01/2024, you have until 31/01/2024 to return any item.
Our mission is to make sure you shop with us with complete confidence. While we’re sure that you'll fall in love with your purchase, if it doesn't meet your expectations, we've got you covered. We want you to be delighted with your Supply & Demand purchase, but if you are not, you can return any item within our returns period, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging.
RETURNS
If you are not completely satisfied with your purchase, Supply & Demand are pleased to offer the highest standard of customer service. All unworn merchandise may be returned in its original package, along with the receipt, for up to 14 days from the date of receipt.
Refunds will only be made in the manner in which the payment was made. Shipping charges are non-refundable except in the limited circumstances described below.
If you received a free gift with your order or purchased the item as part of a multi-buy promotion, then in order to receive a full refund, the free gift must also be returned with your time. If not returned, the full RRP of the free gift will be deducted from your refund.
EXCHANGES
While we cannot facilitate exchanges, you can always place a new order via our website.
CREDIT CARD REFUNDS
All returns will be refunded to the original credit card that was used for your purchase. Please allow 14 days for us to process the credit to your card. Once the Credit is processed, it can take 1-14 days to show up on your statement.
SHIPPING CHARGES
If there is a mistake with your order, or if you received damaged products, we will refund shipping charges.
All other returns must be sent via a recorded method of postage/courier to:
Supply & Demand Returns,
Unit B4: 1&2,
Heywood Distribution Park,
Heywood,
United Kingdom,
OL10 2TT
Return shipping charges must be paid by the customer in these cases. Please ensure that you include the person's name on the original order or Paypal receipt.